How to get quick help for beauty machine during vacation?

This article is about When you meet China Holiday, how to find help for your beauty machine? If you meet a long holiday, if you just wait, it will delay your normal use of the machine. So next, I can tell you how to find help.

If you are very anxious to find a help for beauty machine, for example, you need buy a new machine and don’t want to wait for the holiday to end, then you can choose to contact the sales staff, because after the holiday is over, there will definitely be an accumulation of orders, which will delay the delivery time. If you contact the sales staff during the holiday, you can place your order in advance, and your order will be given priority when they return from the holiday.

So how do you get quick help for beauty machine during China holiday?

This is the fastest way to get quick help for beauty machine problems during our vacation. In our website, we have a very detailed zone: After-Sales-Common Fault Solution.

Get quick help in our website After Sales column

get quick help for beauty machine in after sales column

In this area, you can find over 95% most commonly seen after-sales problem solutions, and very detailed step by step testing methods with very detailed photo guidance. We can say that this is even better and more convenient than video call with our engineer.

Above is just part content of After-Sales column, and most of which are not really machine problem, but more like machine alarming to protect itself. If you need more information for this part, please don’t hesitate to check our Common Fault Solution part.

Get quick help for beauty machine by directly call

During vacation, maybe our sales manager is unable to log in whatsapp for whole day. So if you leave them whatsapp message, they may not able to see it immediately. In this case, if you need urgent help, please directly call them by phone number. I know international call is very expensive. So most cases our sales manager will not answer the call, they will just hang up the call and log in whatsapp immediately to check your message and reply you.


If you encounter problems while using the machine, and you have many customers waiting for your treatment, and they have been booked for the next few days, so you cannot wait, please directly call the sales manager.

Our sales manager can handle most of the easy problems. If it is a complex issue, even during the holidays, the salesperson will try to communicate with the engineer. They will choose to leave a message for the engineer. If the engineer does not reply, usually when the salesperson sees that you are really anxious to solve the problem, he will call the engineer to urge and solve it as soon as possible.

Hope the above article can help you. Of course, if you encounter any urgent problems, please don’t hesitate to contact us to get fast help for beauty lasers!

Stelle Laser is professional beauty machine manufacturer in China. We produce and sell Diode laser hair removal machineElos SHR OPT IPL photorejuvenation machine, ND Yag Laser tattoo removal and pigment treatment machine, Carbon Peel machine, CO2 Fractional Laser and Multifunctional beauty machines combining above handles. Looking for cooperatation with more global agents. If you interested in getting more information, please feel to drop us an inquriy!

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Stelle Laser is an innovate aesthetic & beauty machine manufacturer in China. We produce and sell Diode laser hair removal machine, IPL photorejuvenation machine, ND Yag Laser tattoo removal and pigment treatment machine, Carbon Peel machine, CO2 Fractional Laser and Multifunctional beauty machines combining above handles.

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